---
title: Knowledgebase
description: Step-by-step guides for hosting, email, domains, WordPress and more, written by the engineers who run the servers.
url: "https://drivenhost.com/kb"
site: DrivenHost
---

Knowledgebase

# How do I…?

Step-by-step guides written by the engineers who run the servers. If a guide doesn't get you there, support is a message away.

[### Getting started

Your first steps with a DrivenHost account.
1 guide](/kb?c=getting-started)
[### cPanel & hosting

Managing your hosting through cPanel.
3 guides](/kb?c=cpanel)
[### Email

Mailboxes, devices, deliverability.
3 guides](/kb?c=email)
[### Domains & DNS

Nameservers, records, transfers.
2 guides](/kb?c=domains-dns)
[### WordPress

Installing, maintaining and fixing WordPress.
1 guide](/kb?c=wordpress)
[### Security & SSL

Certificates, hardening, account safety.
1 guide](/kb?c=security)
[### Reseller hosting

Running client accounts under your reseller plan.
1 guide](/kb?c=reseller)
[### Billing & account

Invoices, renewals and account changes.
0 guides](/kb?c=billing)

## All guides

12 guides · newest first

[Reseller hosting 

### Create your first client account in WHM

A reseller walkthrough for setting up a hosting package in WHM and creating your first client's cPanel account the right way.](/kb/kb-reseller-create-account)
[cPanel & hosting 

### Create an FTP account (and when you actually need one)

How to create an extra FTP account in cPanel, restrict it to one directory for a developer, and why SFTP is usually the better choice.](/kb/kb-create-ftp-account)
[Email 

### Turn on SPF and DKIM for your domain

Use cPanel's Email Deliverability screen to set up SPF and DKIM records so mail from your domain stops landing in spam folders.](/kb/kb-spf-dkim-setup)
[Security & SSL 

### Get your free SSL certificate working

How to check your free AutoSSL certificate in cPanel, force visitors onto https, and fix the warnings that sometimes remain afterwards.](/kb/kb-free-ssl-lets-encrypt)
[cPanel & hosting 

### Download a full backup of your account

Step-by-step instructions for generating a full cPanel backup, downloading it, and why you should keep a copy somewhere off the server.](/kb/kb-download-full-backup)
[cPanel & hosting 

### Upload your website with File Manager (no FTP needed)

How to upload a zipped copy of your website through cPanel File Manager and extract it into public_html, with no FTP client required.](/kb/kb-upload-site-file-manager)
[Domains & DNS 

### Add or edit DNS records in cPanel's Zone Editor

Add A, CNAME, MX, and TXT records in cPanel's Zone Editor, understand TTL, and avoid the trailing-dot mistake everyone makes once.](/kb/kb-add-dns-records)
[WordPress 

### Install WordPress with Softaculous

Install WordPress from cPanel in a few minutes using Softaculous, then fix the three settings every new site should change first.](/kb/kb-install-wordpress)
[Domains & DNS 

### Point your domain at your hosting (nameservers vs A records)

Two ways to connect a domain to your hosting: change nameservers or add A records. When to use each, and what propagation really means.](/kb/kb-point-domain-nameservers)
[Getting started 

### Your first hour with a new hosting account

Just signed up? Log in to cPanel, point your domain, create an email address, and get a site online, in roughly the first hour.](/kb/kb-first-steps-new-account)
[Email 

### Set up your email on iPhone or Android

Add your domain email to an iPhone or Android phone using IMAP, with the exact server settings pulled straight from cPanel.](/kb/kb-email-on-phone)
[Email 

### How to create an email account in cPanel

Create a new email address on your domain from cPanel, set a strong password, choose a mailbox size, and log in to webmail.](/kb/kb-create-email-account)
No guides match that search. [Ask support](/support) — an engineer answers.